Consumer Care

If you have a request or complaint regarding one of our products, tell us about it and we will do all we can to help.

Phone opening hours:
Monday - Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 4:00 pm 

Australia

End-user: 1800 653 317 (freecall)
Professional: 1800 333 317 (freecall)
email: aucare@coloplast.com 

Urology

Customer Care freecall 1800 170 009

eMail: auurology@coloplast.com

New Zealand

For products and samples call EBOS: freecall 0800 265 675