“Helping people is why you become a doctor. You need to keep that motivation every day and renew that commitment with every patient. The day you forget your passion and the reason why you became a doctor, it’s better to change profession.”
Mauro feels that his relationship with Coloplast is very important. As he puts it, it is very much like team work, and working together is key for him when it comes to giving the patients the best possible health outcome.
“We are aiming for the best for the patient. Especially when things don’t go as planned, when the job is tough and we are facing a difficult situation, our collaboration is key to find the best solution together. We discuss how to find the best materials and products for the patient and I trust that Coloplast will always do a good job.”
“Beyond the quality of the products, the communication and the support, Coloplast is also a partner in providing access to knowledge and keeping us (surgeons) up to date with technological innovation, surgical techniques, and giving us access to learnings from peers: best practice in surgery and surgical team work.”
Mauro has learned a lot through Coloplast programmes, especially in the penile implants area in the US. By watching the surgical teams working, he has learned how to work faster and build a higher performing team (nurses/ CP/ surgeon) when he operates.
By sponsoring events and congresses, Coloplast brings people together to reinforce knowledge sharing and the community. That also plays an important role in introducing residents to urology as most of them are focused on robotics.
“I am focused every day on preparing the necessary changes. What do I need to deliver today to build the best possible future? I take time to speak to patients to understand in depth the impact of their condition on their lives, how it also impacts their work, and their family. Often we need to go deeper in the conversation to identify precisely what the specific needs of the person are. There is not one fits all solution, each individual is unique and the solution is unique too.”